HASSLE-FREE, ON-DEMAND TECH SUPPORT

Industry

Technology

Company Type

Home and business tech support

Location

United States

Size

$5,500,000

Investment Type

Equity/Debt

For important risk and disclaimer information, Click Here.

Click to view Investor Presentation and/or Schedule Management Call.

To Access DataRoom, click Download NDA.

Helping Great Companies Grow

Overview

  • “Uber meets Geek Squad for Business”
  • Instant appointment booking, 5-star techs and the most affordable rates in each city
  • Innovative online platform offers simple and flexible appointment booking (9am-9pm, 7 days/week)
  • In-office appointments in as little as two hours
  • Structure alleviates the need for full-time IT staffing “in house” for SMBs
  • Prices are roughly half the industry rate
  • Seeking +/- $5.5 million to expand
Helping Great Companies Grow

Opportunity

  • $298 billion spent by SMBs on IT services last year – growing steadily
  • Democratization of technology – technology previously only accessible to large companies have now become vital to SMB growth
  • 50% of SMBs are outsourcing most or all of their IT support
  • Antiquated supply chain, limited knowledge; poor customer service, complicated pricing
  • 84% of SMBs identify “getting the tech support they need” as a significant challenge
  • SMBs rank “scalability and flexibility” as top values for their tech solutions
  • There is a growing pool of talented IT professionals seeking entrepreneurial outlets
Helping Great Companies Grow

Solution/Strategy

Instant:

  • Innovative technology platform seamlessly matches customers with IT specialists based on location, availability, and required technical skills

Flexible:

  • Redesigned, customer-first service chain
  • Simple and flexible appointment booking capabilities through an innovative online platform (9am – 9pm, 7 days a week)
  • Services in-office and in-home in as little as two hours

Affordable:

  • Prices are roughly half the industry rate
  • Pay on-demand by the hour

Trustworthy

  • 5-Star technicians are highly-vetted independent contractors with specialized skills and flexibility
  • Only 5% of applicants accepted into program

Scalable

  • Large number of technicians allows for broad knowledge, enabling SMBs to scale easily
Helping Great Companies Grow

Management

David Brock

Founder and CEO

  • President of DBI Staffing, a premier IT recruitment firm in NYC; Recognized as a leader in the IT recruitment field
  • 20 years experience in business development, sales, and technology
  • Built and manages network of over 100,000 technology professionals across the U.S.
  • JD in Corporate Law from Hofstra University; BS in Marketing from Penn State University

Colin Barceloux

Co-Founder and Director

  • Current Founder of Axius, a venture-backed startup creating a platform for device management and cyber security in Smart Homes
  • Previously founded BookRenter, a leading textbook rental company in Silicon Valley
  • YCombinator S16 and Stanford StartX W18 Alumni
  • MBA from Stanford Graduate School of Business; BS in Management Information Systems & Minor in Information Technology from Santa Clara

0 Comments

Leave a reply

Your email address will not be published. Required fields are marked *

*

CONTACT US

Hi. We're not around right now. But you can send us an email and we'll get back to you, asap.

Thanks, Ken

Ken Margolis | Managing Partner Castle Placement, LLC
1460 Broadway Street, Rte 400
New York, New York 10036
(212) 418-1188 | C: (516) 712-7784
kmargolis@castleplacement.com

Sending

Log in with your credentials

Forgot your details?